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Senior Technical Support Engineer

Senior Technical Support Engineer 

This Technical Support Engineer is responsible for providing high level technical support to customers, potential customers, and sales staff within the US, Mexico, & Canada. This is a fantastic opportunity to be seen and contribute to a large manufacturing/electronic industry leader in the Utica area. Travel is a part of this role. 


  • Provide expert technical assistance and guidance to customers and potential customers to resolve soldering process-related issues
  • Collaborate with Global/Regional Account Managers, as well as Technical Support Engineers to develop strategies to maintain existing accounts and acquire new ones
  • High-level customer engagement, providing insightful, advanced technical solutions
  • Develop and maintain strong technical relationships and collaborate with industry partners and equipment suppliers


  • Technical undergraduate degree (BS in Engineering, Chemistry, Physics, Metallurgy, or Materials Science)
  • 15 years of direct technical experience in applied materials science, electronics assembly techniques, and/or electronics assembly technical service
  • Strong interpersonal, communication and presentation skills
  • Ability to travel with limited notice
  • Proficient in Word, Excel, PowerPoint
  • Experience with JMP or Minitab, preferred
  • Special consideration given to candidates with language skills in Spanish and/or Chinese

If you are qualified and interested, please send your resume to itjobs@CPSRecruiter.com 

Apply Now

Start Date:
Pay Rate:
Utica, NY 13323
Job Type:
Direct Hire
Job ID: