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Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE (53003)
HOURS: Full-time, must be available until 6:45pm. Saturday availability needed.
PAY RATE: $14.00-$14.50/hr. DOE
CPS Recruitment is partnering with a prestigious safety and training company in Syracuse, NY to find a Customer Service Representative to become a vital part of their team!
This is a great temp-to-hire opportunity to work with a company that has been in business for over 100 years! This organization is looking for candidates with top notch skills and a strong work ethic. Bi-lingual candidates are a huge plus!
Start a rewarding career that offers opportunities for growth and advancement, a fun company culture, and comprehensive benefits package once hired on! Apply today!
Duties & responsibilities include, but are not limited to, the following:
- Answer a high volume of telephone calls with superior customer service
- Enter registration information into database
- follow call script protocol when registering students into classes
- Make outbound calls as needed to customers regarding class cancellations, schedule audit, problems with enrollment, etc.
- Handle customer concerns and resolve customer issues
- Open and process returned mail
- Other clerical duties as assigned
- High School Diploma or GED
- Valid driver’s license
- Excellent phone/communication skills
- 2+ years of experience in a call center environment
- Strong computer skills, Proficient in MS Office
- Ability to multi-task and be able to work in a fast-paced environment
Applicants must follow the CPS employment guidelines and be willing to comply with our drug screening policy and other pre-employment requirements.
How to Apply:
For consideration please submit a resume to the following:
Further questions, call 315-883-5507
CPS Recruitment is an Equal Opportunity Employer
- Start Date:
- Pay Rate:
- $14.00 - 14.50/hour
- Call Center
- North Syracuse, NY 13212
- Job Type:
- Contract To Hire
- Job ID: