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The Best-Kept Secret for Acing a Customer Service Interview

The process of landing a new customer service job is simple: submit an application, nail the interview, and accept the job. But, just because it is simple, it isn’t necessarily easy. Many candidates find the interview process difficult and fairly intimidating, but that is because they don’t know the best-kept secret for acing a customer […]


Should You Hire the “Diamond in the Rough?”

Over time, hiring managers and recruiters begin to develop patterns regarding how they assess applicants. They begin to focus on specific characteristics on resumes like the number of years experience the candidate has or the kind of university the person attended. Since screening hundreds of resumes or applications is no small feat, using certain standards […]


Time to Decide: Should You Stay or Leave Your Engineering Job?

It happens to everyone at some point in their engineering career: You reach a critical crossroads that requires action and don’t innately know what to do. Maybe you’re comfortable where you are, but a new opportunity is hard to ignore. You’re faced with a choice of staying with what you know or seeing what new […]


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