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Interviewing New Staff? Don’t Forget These 5 Questions

When it’s time to fill a vacant position, you want to make sure you choose the best candidate the first time. Part of facilitating that quest is getting to know the applicants in a very short amount of time. Even in-depth interviews can only begin to shed light on everything a potential employee has to […]


The Best-Kept Secret for Acing a Customer Service Interview

The process of landing a new customer service job is simple: submit an application, nail the interview, and accept the job. But, just because it is simple, it isn’t necessarily easy. Many candidates find the interview process difficult and fairly intimidating, but that is because they don’t know the best-kept secret for acing a customer […]


Should You Hire the “Diamond in the Rough?”

Over time, hiring managers and recruiters begin to develop patterns regarding how they assess applicants. They begin to focus on specific characteristics on resumes like the number of years experience the candidate has or the kind of university the person attended. Since screening hundreds of resumes or applications is no small feat, using certain standards […]


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